As working professionals, Julie and Len Zevchek faced long commutes and extensive travel on a daily basis. Julie had been organizing workflow and improving office processes in the banking, advertising, and manufacturing industries for over twenty years. Len spent twenty-five years in the travel industry where he worked with United Airlines in the automation field. In February 1996 Julie founded Executive Office Solutions, Inc. so she could work closer to home and have more time with their children. In 1999 Len joined the company to help keep pace with the company's steady growth. We met with Julie and Len recently, and listened as they provided this overview of the services Executive Office Solutions offers;
Executive Office Solutions, Inc. is a business consulting firm specializing in office automation including software applications, accounting, and workflow. We recommend, install, support, and offer training on computer hardware and software for small to medium size businesses. We are Certified Consultants for Gavel & Gown's Amicus Attorney® and Amicus Accounting®, Premier Certified Independent Consultants for LexisNexis' PCLaw®, HotDocs®, TimeMatters®, and Total Practice Advantage®, and Advanced Certified Pro Advisor for QuickBooks®. We support all phases of these products from purchase to implementation and end-user support.
Our entire goal is to give you more time to build your business. For example, one of our very first clients was experiencing cash flow difficulties because she was too busy to bill her clients in a timely fashion. After we developed a system to expedite her billing process, checks began to arrive in mail regularly. Her cash flow difficulties vanished, and she was able to focus her attention on making her business grow.
If a customer has already purchased their software, we can assist with the installation process. If they have purchased and installed the software, we are able to help them configure it properly or customize it to fit their particular needs. Once we have a customer's installation up and running, we provide ongoing support services on an as-needed basis.
We service our clients on-site, over the telephone, and via the Internet. By connecting remotely to our customers' computers over the Internet, we can see exactly what is on their screen at the same time they do. This provides us with the ability to troubleshoot issues and offer training regardless of whether a clients is in Northeast Ohio or located out of state.
Julie is licensed to teach by the Sate of Ohio and is an instructor at Polaris Career Center in Middleburg Heights, Cuyahoga Valley Career Center in Brecksville, and Cuyahoga Community College Metro Campus. Most of our training is done at the clients location to minimize downtime for their staff. We provide training either one-on-one or by utilizing a portable classroom complete with a laptop for each student.
As small business owners ourselves, we understand the needs of the small business community. We never recommend hardware or software just to make a sale. We only recommend solutions that will prove to be cost-effective for our clients and help them simplify the day-to-day operation of their company.
Executive Office Solutions, Inc. is dedicated to giving you more time to build your business. Call Executive Office Solutions, Inc. today, and don't forget to tell them Lorain, Ohio Business & Living
sent you!